Frequently Asked Questions

If you can’t find the answers you’re looking for, feel free to contact our support team.

What are the delivery charges for orders from the Online Shop?

We offer Free Shipping on all orders within Australia and Flat Rate shipping fees for international orders.

How do I charge my blender?

Our blenders come with a micro usb cable which can be plugged into any usb port to charge, charge time is approximately 1-4 hours.

How long will delivery take?

Delivery time varies between 5-10 business days, depending on your location, delivery time may take longer during holiday season.

How secure is shopping in the Online Shop? Is my data protected?

Our site is integrated with SSL certificate as well as PAYPAL checkout for a very secure online shopping experience, your data will be safe with us, we do not store any credit card details.

What exactly happens after ordering?

You will be sent an email confirmation of your order, and we will send you the courier tracking details once it’s available.

Can I return my blender?

If for any reason you are not happy with your portable go blender, simply get in touch with us to organise for a return of your Go Blender within 30 days to receive a full refund* (t&c apply) Please read our Return Policy for more information.

I have made payment, when will you ship my item?

Once your payment is settled, normally it will take 1 business day for us to pick and pack your order and have it ship out. Please allow 48hours for your order to be shipped if you have used Afterpay© as your payment option as payment is not settled immediately to us and takes 48hours for us to receive the payment, this is part of Afterpay’s policy and we do not have any control over this.

We offer 180days warranty on all our blenders.